The library · 209 resources
Research from the people building it.
Whitepapers, analyst reports and toolkits from 111 partners. Most are free with a short form, and we always tell you who you’re sharing it with.
Overcoming Multi-Connector Challenges: How NetSuite, Vertex and Shopify Help Boost Business Growth
You have NetSuite to manage key business processes and provide real-time visibility and control over operations. You have Shopify to create and manage your online stores. But what’s missing now from your tech stack is
A London Marketer’s Guide to U.S. Expansion and Revenue Growth
You’ve built a marketing engine that works in the UK. Maybe even across parts of Europe. You know your ideal client profile. You’ve scaled paid channels. Your funnel is predictable enough to support sales goals—at least
How London VCs Can De-Risk and Accelerate Their B2B Portcos’ U.S. Expansion
While Dealroom’s 2025 Global Tech Ecosystem Index announced that Paris has surpassed London as Europe’s top tech hub, London remains one of the world’s most established and globally connected startup ecosystems.
A LONDON FOUNDER’S GUIDE TO SCALING INTO THE U.S. TECH MARKET
London’s tech scene doesn’t just move fast—it leads. The city remains Europe’s financial and innovation powerhouse, producing some of the most ambitious B2B founders on the continent. From SaaS and FinTech to AI and
AI Business Trends 2025
Five AI trends are set to shape business in 2025. Get a glimpse of what the future holds in the AI Business Trends 2025 report, which explores the trends to watch in the AI space over the coming year. From the impact of
Better search, better business
Generative AI is transforming the enterprise search experience. From customer-facing websites to internal data sets, organizations are powering up enterprise search to return relevant, actionable results that drive
How to Build a ZVA Your Customers Will Use
In this guide, we’ll show you how to build a virtual agent that’s easy to set up and your customers will actually want to use. Showcasing our next-generation Zoom Virtual Agent, we’ll share use cases that drive
Getting Started with Contact Center AI
Your Practical Guide to AI in the Contact Center
Is your contact center future ready?
Updated for 2025: From siloed systems to connected experiences and how agentic AI sets the new standard.
Beyond Cloud: How Axrail and AWS Unlock Real Business Value with Generative AI
Data and GenAI are transforming how Southeast Asia’s enterprises operate — but success takes more than plugging in a model. It requires high-quality data, scalable infrastructure, and responsible deployment.
Read the 2025 Gartner CCaaS report
We’re thrilled to announce that Gartner® has named NiCE a Leader, positioned furthest in Completeness of Vision and highest for Ability to Execute, in the 2025 Gartner®Magic Quadrant™ for CCaaS.
The Future of Financial Ready Operations: Overcoming Challenges with a Unified Platform
As the global economic landscape continues to grow more complex in 2025, the Office of the CFO is tasked with delivering real-time insights, maintaining accurate financial reporting, and driving operational
Ventana: Accounts Receivable Automation Accelerates the Close
As finance and accounting (F&A) executives maintain a laser focus on driving greater productivity gains across the organization, it’s no longer enough to do more (often with less). To meet rising demands, the name of
Record to Report: Smooth Orchestration or Chaos on a Deadline?
It can be a long and winding race from record to report. Many finance and accounting (F&A) teams face gaps in process, technology, and data—resorting to manual, brute-force spreadsheet work to reconcile transactions
Your org is agile. Is your finance team?
In a world of shifting markets, evolving priorities, and real-time decisions, traditional finance structures can’t keep up. The quarterly cadence? Too slow. Departmental silos? Too risky.
The next era of financial planning and consolidation
Finance leaders face increasing demands for real-time insights, streamlined processes, and strategic decision-making. Traditional, disconnected systems hinder agility and accuracy, making it challenging to close the
Retail: Innovations ebook
Shopper expectations are evolving with artificial intelligence (AI), hyperpersonalization, and digital experiences. Customers want the ease of use and personal touches that modern systems make possible. For retailers
5 Proven Strategies to Drive Change in Ag Retail Sales
Practical techniques every ag sales leader can use to motivate teams, influence grower decisions, and accelerate adoption of innovative products.
Plan ahead with the 2025 BFCM calendar
Top brands know that thorough BFCM prep starts long before November. The Klaviyo 2025 BFCM calendar starts in July, giving you month-by-month recommendations, regional insights, and tactical ideas you need to seize Q4’s
State of B2C Marketing: What separates top B2C brands from the rest??
State of B2C Marketing: What separates top B2C brands from the rest?
James Hurman report
It’s what you do with them: Data-driven insights from marketing effectiveness expert James Hurman
Profit & performance: Maximising efficiency in 2025
Profit & performance: Maximising efficiency in 2025
Data in, Dollars out: How to prep for your most profitable BFCM yet
Data in, Dollars out: How to prep for your most profitable BFCM yet
The Data-Driven Renaissance Of Contact Centers
In March 2024, Zoom commissioned Forrester Consulting to conduct a survey with 408 customer service and experience leaders at the VP level and above in Europe and the UAE. This study reveals the evolving role of contact