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The library · 209 resources

Research from the people building it.

Whitepapers, analyst reports and toolkits from 111 partners. Most are free with a short form, and we always tell you who you’re sharing it with.

The Total Economic Impact™ Of AvalaraMastering the IPO Journey: Key Tips for Private CompaniesThe State of Generative AI in the Office of the CFO2026 MidYear Executive Benchmark Survey: The Verification GapAI Innovation Masterclass: The Enterprise Blueprint for Agentic AI, Risk & ROIThe Total Economic Impact™ of Slack as a Work Operating System
Know Your NexusNavigate the Shift To Audit-Ready Sustainability ReportingThe AI Playbook for ExecutivesThe New Rules of E-commerce Parcel Delivery in North AmericaThe Radical ROI of Gen AIEssential Financial KPIs
Inside the IPO Window: Market Conditions, Deal Readiness, and the Role of AIThe AI Adoption Blueprint: How to Get the AI You Actually NeedCFO and CIO Roles in Enterprise Transformation: Distinct Mandates, Converging Influence2026 Recommerce ReportDelivering ROI for the Agentic EnterpriseDemystifying AI
19 resources
Analyst report

The Total Economic Impact™ Of Avalara

The ROI of tax compliance software is no longer a guess. Forrester Consulting interviewed seven decision-makers with experience using Avalara to quantify the Total Economic Impact™.

AvalaraFinance, Tax & ERP
Analyst report

CFO and CIO Roles in Enterprise Transformation: Distinct Mandates, Converging Influence

AI adoption, regulatory complexity, and demands for data integrity are reshaping how enterprises make technology decisions. According to a new IDC Perspective, the days of siloed tech ownership are over. The most

WorkivaAI & Automation
Analyst report

The Total Economic Impact™ of Slack as a Work Operating System

Fragmented tools and slow handoffs have a cost. A Forrester TEI study quantifies what enterprises gained running work in Slack.

SlackFinance, Tax & ERP
Analyst report

Gartner - Top Priorities for CMOs in 2026

Marketing in 2026 is being reshaped by AI, forcing leaders to rethink how they operate, engage customers, and drive growth. Traditional strategies are quickly becoming obsolete as AI transforms decision making, customer

DemandWorks MediaMarketing & Brand
Analyst report

The Forrester Total Economic Impact™ of Cortex XSIAM

257% 3-year ROI and <6-month payback for SOC transformation.

Palo Alto NetworksCybersecurity
Analyst report

Read the 2025 Gartner CCaaS report

We’re thrilled to announce that Gartner® has named NiCE a Leader, positioned furthest in Completeness of Vision and highest for Ability to Execute, in the 2025 Gartner®Magic Quadrant™ for CCaaS.

NICECustomer Experience & Contact Center
Analyst report

The Data-Driven Renaissance Of Contact Centers

In March 2024, Zoom commissioned Forrester Consulting to conduct a survey with 408 customer service and experience leaders at the VP level and above in Europe and the UAE. This study reveals the evolving role of contact

ZoomCustomer Experience & Contact Center
Analyst report

Driving Proactive Exposure Management with a Risk Operations Center

As digital attack surfaces expand across hybrid and multi-cloud environments, traditional scan-and-patch cycles can no longer keep pace with the speed of modern exploits. This IDC Spotlight explores the strategic

QualysCybersecurity
Analyst report

Analyst Outlook 2026: Empowering Frontline Teams Beyond the Contact Center

New year, new expectations. Your frontline teams are more critical to CX than ever.

8x8Customer Experience & Contact Center
Analyst report

Gartner® Report: Why Vibe Coding Needs to Be Taken Seriously

In a May 2025 report “Why Vibe Coding Needs to Be Taken Seriously,” Gartner predicts that “by 2028, 40% of new enterprise production software will be created with vibe coding techniques and tools.”

Legit SecurityAI & Automation
Analyst report

New Technology: The Projected Total Economic Impact™ Of Adobe Acrobat AI Assistant

Unlock the potential of Adobe Acrobat AI Assistant with insights from Forrester Consulting's latest study.

AdobeAI & Automation
Analyst report

IDC: The Imperatives of AI-Ready Enterprises: Data Culture, Data Readiness, and Unified Platform

Several trends are reshaping data management and AI - one of which is the increasing emphasis on data control, governance, and compliance. And as organizations navigate these complex ethical landscapes, it's crucial to

ClouderaData & Analytics
Analyst report

The Total Economic Impact™ Of Cloudera On Premises

Forrester study reveals a customer ROI of 254% and over $17 million in total benefits.

ClouderaData & Analytics
Analyst report

The Forrester Wave: Data Fabric Platforms

Cloudera has been recognized as a Leader in The Forrester Wave™ for Data Fabric Platforms. We believe this recognition validates our vision of an open, hybrid data fabric that unifies data management, analytics, and AI

ClouderaData & Analytics
Analyst report

Streaming and Data Lakehouses: A Comprehensive Market Guide

Data practitioners are often faced with making today’s decisions based on yesterday’s data, which quickly loses its business impact. Embracing a streaming and data lakehouse architecture delivers immediate insights as

ClouderaData & Analytics
Analyst report

A 3X Gartner® Magic Quadrant™ Leader in EPP

Also recognized as a Customers’ Choice with the Highest Willingness to Recommend score in the 2025 Gartner Voice of the Customer for EPP

Palo Alto NetworksCybersecurity
Analyst report

Gartner Magic Quadrant

Trade siloed systems for a unified platform.

WorkdaySales & Revenue Operations
Analyst report

2025 Gartner® Market Guide for Cloud-Native Application Protection Platforms (CNAPPs)

Gartner shares how modern CNAPPs require SOC integration.

Palo Alto NetworksCybersecurity
Analyst report

2025 Buyers’ Guide: Optimizing Warehouse Operations For Fashion And Sportswear E-Commerce

The 2025 Forrester Buyer's Guide, commissioned by AutoStore, surveyed 57 professionals overseeing warehouse management operations in the high-throughput fashion and sportswear e-commerce sectors. This guide provides a

DC VelocityManufacturing, Supply Chain & Operations