The library · 209 resources
Research from the people building it.
Whitepapers, analyst reports and toolkits from 111 partners. Most are free with a short form, and we always tell you who you’re sharing it with.
PayPal RMG Ebook
Give your players a speedy payout, optimize authorizationrates, deal with compliance admin and fraud management, and more.
PayPal Travel Ebook Transforming Travel
Travel in the US is undergoing a fundamental shift, shaped by digital behaviors, economic pressures, and a more mobile, global customer base. Payments are now central to how companies compete, grow, and retain loyalty
How AI is transforming retail payments
Our new eBook reveals how you can use AI and predictive analytics to better understand your customers, in turn boosting loyalty.
Beyond Basic: What Your Call Queues Should Be Doing
Traditional call queues were designed for a desk-bound era, but modern customer journeys demand speed, shared context, and mobile flexibility. This eBook explores how smarter queue engines move beyond simple call
Frontline Teams Need More Than a Phone
Customer experience no longer happens exclusively behind a desk, yet many organizations still rely on stationary communication tools that leave mobile workers "navigating blind." This eBook explores how to bridge the
Retail: Innovations ebook
Shopper expectations are evolving with artificial intelligence (AI), hyperpersonalization, and digital experiences. Customers want the ease of use and personal touches that modern systems make possible. For retailers
eBook: Creating a Future-Ready Platform
When it comes to technology, enterprises face a future with significant uncertainty. What’s the best strategy to deal with legacy infrastructure? Should they move to the cloud, embrace cloud-native solutions, or dive
How connected Payments are transforming travel
Discover how payments are shaping the future of travel in PayPal’s eBook How Connected Payments Are Transforming Travel. Learn why seamless, flexible payment experiences are now central to building loyalty and driving
Workday GO ebook
Small and midsize businesses face the same challenges as large enterprises, but need to move faster with fewer resources.
GenAI use cases in financial services
Generative AI is reshaping the financial sector, offering a potential 3.7x ROI for every dollar invested. However, without a strategic plan, organizations risk inefficiency and security gaps. This ebook provides a
PayPal Travel Ebook AI
AI is transforming the way travel businesses connect with customers, streamline operations, and deliver personalized payment experiences.
ESG eBook: The Evolution of Risk Reduction
Reducing risk isn't getting any easier. Threats, exposures, and assets are multiplying faster than security operations can handle.