Whitepaper · from Zoom
What’s the cost of keeping your on-premises phone system?
You might be spending more than you need to.

- Format
- Whitepaper
- Published by
- Zoom
- Added
- 2 Jun 2026
About this whitepaper
You might be spending more than you need to.
Nearly half of organizations still rely on legacy phone infrastructure, and most of those systems are over five years old. But what’s the real cost to maintain them?
To find out, Zoom commissioned Metrigy Research in 2025 to conduct a benchmark Total Cost of Ownership (TCO) study comparing the TCO of Zoom Phone with the TCO of maintaining organizations’ premises-based phone systems. The results may surprise you.
Access the insights to see the full TCO comparison and uncover potential savings.
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